Plymouth Homes Lettings: 2024 Achievements & Highlights
As the holiday season approaches and we near the end of 2024, the team at Plymouth Homes Lettings has been reflecting on the past year while looking forward to the New Year in 2025.
2024 has been an exceptional year for Plymouth Homes Lettings, marked by significant milestones, recognition, and continued growth. Operating in Plymouth and the surrounding areas, we are proud to reflect on a year that exemplifies our commitment to excellence, innovation, and community.
Recognition & Awards
This October, we were honoured to attend the prestigious ESTAS Awards Ceremony in London. Being recognised at this highly respected industry event underscores our dedication to delivering outstanding service and building lasting relationships with landlords and tenants. Such accolades reflect the trust placed in us by our clients and the strength of our commitment to industry excellence.
We are delighted to announce that we won Best in County Lettings (Landlords & Tenants) for Devon, Gold Winner Letting Agent Landlord Award for the South West, and Gold Winner Letting Agent Tenant Award for the South West!
Client Growth & Service Expansion
This year, we experienced remarkable growth, welcoming a significant number of new landlords to our services. Our Rent Paid Guarantee service continues to be the most popular choice among clients, providing security and peace of mind. Our Platinum Tenant Find Only service emerged as the second most sought-after option, highlighting our ability to meet diverse landlord needs while ensuring tenants find homes that meet their expectations.
Industry Advocacy & Professional Development
Jacqui’s role as a Regional Executive for ARLA Propertymark has been pivotal in keeping Plymouth Homes Lettings at the forefront of industry developments. This position has provided us with advanced insights into forthcoming legislative changes, allowing us to seamlessly integrate these into our practices. Continuous professional development remains a cornerstone of our operations, ensuring our team is well-prepared to adapt to the evolving lettings landscape.
Operational Excellence & Compliance
Our commitment to maintaining the highest standards of compliance and operational excellence has been unwavering:
Landlord Compliance: We ensure our landlords fully comply with all legal requirements, from safety standards to tenancy regulations.
Property Standards: Properties under our management consistently meet the latest safety standards, including valid electrical reports and smoke alarm installations.
Trusted Contractors: Our network of skilled and trusted contractors ensures that maintenance is handled promptly and efficiently, protecting the interests of both landlords and tenants.
Team Excellence
Our dedicated and dynamic team has gone above and beyond this year, delivering exceptional service that fosters trust and satisfaction among our clients. The seamless collaboration between our team members ensures that landlords and tenants receive the attention and care they deserve.
Community Engagement
We continue to prioritise honesty, inclusivity, and fairness in our rental process. By focusing on matching the right tenants to the right properties, we support both landlords and renters, reinforcing our reputation for efficiency and care. This balanced approach has been instrumental in building and maintaining our strong reputation across Plymouth and surrounding areas.
Reviews from 2024
At Plymouth Homes Lettings, we truly value receiving reviews and feedback from our clients. It has been wonderful to hear such kind words from the many valued clients we have assisted in renting or letting a home. We are committed to always doing what is right for you. Below are a few of the reviews we have had the pleasure of receiving this year on Google and ESTAS:
“I recently had the pleasure of working with Plymouth Homes Residential Lettings and I can honestly say that it was one of the best experiences I have had with a letting agency. From the very beginning, the team at Plymouth Homes were incredibly helpful and professional. They took the time to understand my specific needs and preferences, and went above and beyond to find the perfect home for me. Their knowledge of the local area and rental market was impressive, and they were able to provide me with a range of options that suited my budget and requirements.”
P. Peiris
“We have rented through Plymouth Homes for nearly 6 years and they are a super team that make the renting process a pleasure. Nothing is ever too much trouble and their communication is first class.”
C. Heard
“Jacqui and the Plymouth Homes Team have provided us great tenants over 10 years, their professionalism and attention to detail has enabled our portfolio of BTL have long tenancies , in fact over 75% have been with us between 5-10 years, which in itself says a lot.
Nothing is too much trouble.
Absolutely first class team.”M. Mitchell
Our Letting Services for Landlords
At Plymouth Homes Lettings, we offer comprehensive letting services for landlords. Our services include finding the best tenants for your property, with options for either a Gold or Platinum Tenant Find Only Service, allowing you to manage your property yourself. If you prefer additional support, we can take care of complete Letting Management for you. This includes rent collection and overseeing routine maintenance.
Our Rent Guaranteed service operates on our unique business model, “Rent Paid… Guaranteed.” This service offers excellent protection for your investment. Not only do we find the most suitable tenant and manage the property on a daily basis, but we also guarantee that you will receive your rent each month on time, regardless of whether your tenant has paid.
We serve Plymouth and the surrounding areas, including but not limited to Plympton, Plymstock, Ivybridge, Saltash, Torpoint, Yelverton, Callington, and Tavistock.
If you would like to learn more about our Landlord Services or request a Rental Property Valuation, please do not hesitate to get in touch with us by phone on 01752 514500, option 2, or via the contact form on our website.
Final Thoughts
2024 has been a year of growth, recognition, and achievement for Plymouth Homes Lettings. As we look forward to the coming year, we remain steadfast in our commitment to delivering unparalleled service, ensuring that landlords and renters in Plymouth and the surrounding areas continue to receive the best possible experience.
As we conclude our End of Year Round-up for 2024, we would like to take this opportunity to express our heartfelt gratitude to all our valued clients, both landlords and tenants. We wish you a very Merry Christmas and a Happy New Year!
Here’s to another year of success and excellence!